on a mission
Perhaps you remember a post of mine from August in which I described my attempts at getting a bike rack installed outside of my favorite coffee shop. In brief: I had contacted my city hall and found out that a person must go through the business when making such a request. The business has to request a bike rack on behalf of its clients by contacting the city’s traffic engineer.
So I wrote this information down and presented it to the café’s owner. All he had to do was make that phone call for me. If you can’t tell from my frustrated set-up of this story – I’m still waiting on that phone call to be made. Since I contacted the owner, I have patronized the coffee shop about once weekly. Each time, I ask the owner whether he’s had a chance to call about the bike racks and each time he tells me ‘no’. He keeps saying he’ll get to it but I’m not so sure anymore.
This less than enthusiastic support from him makes me want to take my business elsewhere. However, this coffee shop is near campus and the beloved meeting sport of many professors and students and thus is always the suggested venue for informal gatherings and meetings with colleagues. Even if I didn’t want to visit it anymore, it would be difficult to avoid. And it would make me sad to cross it off my list since I enjoy the place itself and their delicious menu.
I am, however, very disappointed in the owner’s lack of cooperation. While he procrastinates and refuses to call, the weather is getting colder and the chance that work will be done to install a bike rack this year diminishes. And so, every time I show up at this café, I fight for a spot at the parking meters or at the one available pole. Sigh…
I’ve decided that waiting is a lost cause and I am moving on to Step Two of this mission. I was told that if the business refuses to cooperate, I can contact the city traffic engineer myself and submit my request in writing. I will do just that since it has been over a month and the owner still hasn’t called. Am I jumping the gun here or would you also consider that enough time spent waiting?
I don’t mind putting my request in writing for the city or doing what the owner himself might have been required to do, I just am disappointed that a place so thriving on campus business would so carelessly dismiss the requests of its patrons. Many students and professors use bikes to navigate this collage town of mine and there is never a shortage of bikes locked up outside of this particular coffee shop; the one tree, the only pole, and the parking meters are usually taken. What will it take to have a cheery bike rack join their ranks?